PRIVACY POLICY
At UBÍCAME YA, we are committed to protecting the privacy of our users. This Policy describes how we collect, use, and protect your personal information.
By using the platform, you accept the conditions described in this policy.

1. Information We Collect

We may collect:

  • Personal data (name, phone number, email)
  • Location data (when authorized by the user)
  • Device and IP information
  • Optional information (e.g., medical data)
  • Emergency contacts previously registered by the user

Additionally, the user may register profiles associated with:

  • People (including minors)
  • Pets
  • Objects

In such cases, the user declares that they have the necessary authorization and assumes responsibility for the information provided.

2. Purpose of Data Processing

Data is used for:

  • Identification via QR code
  • Sending alerts
  • Sharing location in case of loss
  • Improving the service
  • Security and fraud prevention

3. Legal Basis

Processing is based on:

  • User consent
  • Service execution

4. Real-Time Location

Location:

  • Is only shared when authorized by the user
  • Is not automatically monitored
  • May be visible to contacts or third parties in emergency situations, provided the user authorizes it

5. Data Sharing

a) With authorized contacts — Information may be shared with individuals expressly designated by the user (e.g., parents, guardians, or emergency contacts), who will have access according to the profile configuration. In the case of minors, the profile will be managed by the parent or legal guardian, who will determine the level of visibility of the information and the authorized contacts.

b) Profiles associated with minors — In situations where a minor has a profile that allows information to be viewed via the QR Code, the parent or legal guardian acknowledges and accepts that such information may be accessible to third parties who scan the code, according to the established configuration. The responsible adult assumes responsibility for the level of exposure of the information configured in the minor's profile.

c) With third parties who scan the QR Code — When a third party scans the QR Code, they will only be able to view the information that the user has chosen to make accessible.

  • UBÍCAME YA does not control or verify the identity of the third party
  • Accessible information will be limited according to the profile configuration
  • There is an inherent risk of access by unidentified third parties

d) With competent authorities — UBÍCAME YA may share information with police, judicial, or administrative authorities when:

  • Required by law
  • Necessary for the prevention, investigation, or prosecution of unlawful activities

6. Security

UBÍCAME YA implements reasonable technical, organizational, and administrative measures to protect users' personal information against unauthorized access, loss, misuse, or disclosure. However, the user acknowledges that no system is completely secure, and therefore YA cannot guarantee absolute security of the information.

7. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes described, including:

  • While the user's account remains active
  • As long as necessary to provide the service
  • For the period required by legal or regulatory obligations

Once these purposes have been fulfilled, the data may be deleted or anonymized.

8. User Rights

Users may exercise their rights in accordance with applicable regulations, including:

  • Access their personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of their data

These rights may be exercised through:

  • Email: info@ya.com
  • Features available within the application (e.g., "delete my account" option)

UBÍCAME YA may request additional information to verify the identity of the requester before processing the request.

9. Minors' Data

The registration of minors on the platform:

  • May only be carried out by their parents or legal guardians
  • Requires the express consent of the responsible adult

The adult registering the minor:

  • Assumes full responsibility for the information provided
  • Defines the level of profile visibility
  • Authorizes the processing of the minor's data in accordance with this policy

10. Modifications

UBÍCAME YA may modify this Privacy Policy at any time. Any changes will be communicated through the platform or by other reasonable means. Continued use of the service implies acceptance of the modifications.