FREQUENTLY

ASKED QUESTIONS

What is UbícameYa?

UbícameYa is a security and identification app that allows you to register people, pets, or objects with a QR code so that if someone finds them, they can access useful information and quickly contact their owners.

What is the purpose of a QR code?

The QR code allows for the identification of the registered person, pet, or object. Scanning it displays important information and contact options to facilitate quick location or return.

Do I need an account to scan a QR code?

Not necessarily. The goal is that anyone who finds the QR code can scan it and view the permitted information seamlessly.

What information does the person scanning the QR code see?

Only the information you have allowed to be displayed, intended to facilitate help and contact.

What types of profiles can I register?

You can register:

  • People
  • Pets
  • Objects
Can I edit the information later?

Yes. The registration information can be updated whenever you need it.

Can I delete a record?

Yes, usually from the management of your identifiers within the app.

Is my location always shared?

No. Real-time location should only be shared when authorized by the user.

Who can see my real-time location?

Only authorized contacts or people allowed within the flow defined by the app.

What happens if I mark a profile as lost?

A special mode is activated that displays relevant information from the record so that other people can help you locate or return it quickly.

Join the Ubícame Ya family

Scan, connect and care. You are one step away from having total control over the safety of your family and belongings.